Helpcenter
Find the answers to all your questions.
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Categories
Getting Started (2)
Your first hour with a new server.
Billing (3)
Invoices, payment methods, refunds and credit.
Troubleshooting (1)
When something is not working the way it should.
Account & Security (2)
Logins, two-factor authentication and account recovery.
Frequently Asked Questions
We do not offer a free trial, but every new service has a 72-hour money-back guarantee.
Yes. Upgrades are prorated and take effect immediately from your client area.
Frankfurt (primary), with additional capacity in Amsterdam and Ashburn.
Yes, on every plan, at no extra cost.